Kohl’s –Expect Great Things!
At Kohl’s, we’re always looking ahead to create the next great thing. Since 1962, our people have been our biggest asset and every great thing we do is thanks to the great people we hire. In 2011, Kohl’s was ranked as one of top 25 Most Inspiring Companies to work for.
Kohl’s Customer Service Operations Center (CSOC)-
Where People Mean the Most
The Kohl’s Dallas Contact Center, located across the street from UT-Dallas, is a state of the art facility that will open later this year and bring hundreds of jobs to the area.
In this building a dynamic group of service-oriented professionals will take care of customers and drive business each day. We’re looking for Interns and Executives who are passionate about providing the best service that allows our customers to Expect Great Things. In exchange for your commitment, we offer competitive salaries, impressive benefits, remarkable advancement opportunities and many more rewards that give our Interns and Executives many reasons to Expect Great Things!
Below is information about two of the growing departments in the Dallas location that offer great opportunities to start your career with Kohl’s:
Multi-Channel Sales & Service
The Store plus More
We love helping people shop for great deals at Kohls.com. Our associates drive sales by connecting with the customer and anticipating her every shopping need. We answer questions about our exclusive and national brands, help her place on-line orders, and follow up to make sure she is satisfied each time she visits Kohls.com. The Multi-Channel Sales and Service team consistently delivers award-winning service, and we have fun while we’re at it!
Credit Risk – Decision Analytics
This talented group analyzes and monitors risk associated with Kohl’s Charge accounts. They provide financial analysis related to the credit life cycle and identify opportunities to enhance portfolio performance and forecasting of risk.
We offer a paid summer internship program that immerses you in the world of an Executive at the contact center. During the 10 week program you will do REAL work and learn what it takes to be successful. With real world experience, hands on training, and best in class customer service – our interns have a lot of reasons to Expect Great Things from Kohl’s! The internship will be located at our Corporate Headquarters in Milwaukee, WI.
- Management Intern
- Credit Risk Analyst Intern
Visit us at the Career Fair on Thursday, February 6th!
We will also have a Kohl’s Lunch and Learn event on Monday, February 3 (free pizza!). The event will be in the Executive Education Room 1.508. Stop by anytime between 11:30-1:30 to learn more.
For questions or to submit a resume please contact Steve Laskoski: firstname.lastname@example.org
Full time Opportunities
We also have several full time opportunities available at the contact center. We are looking to hire experienced leaders in several areas, including:
- Credit Risk Analytics (Risk Analysts and Quantitative Analysts)
- Multi-Channel Sales & Service (Kohl’s.com support)
- Call Center Supervisors and Managers
- Collections Representatives
Visit us at http://kohlscareers.com/our-jobs/contact-centers-and-financial-services/dallas-contact-center for a list of current openings and to learn more about why you can Expect Great Things working for Kohl’s.